Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We are shipping products with the help of our shipping partners M&P and TCS.

Do You Ship Internationally?

No, Currently we serving in Pakistan Only

How Long Will It Take To Get My Package?

Normally, you'll receive your package within 48 hours of placing the order. If you are in Rawalpindi or Islamabad you may be able to get over-night delivery in 24 Hours.

PAYMENT

What Payment Methods Are Accepted?

We at The Tech are accepting COD and Bank Transfers. We're in discussion with banking partners for other payment gateway.

Is Buying On-Line Safe?

The best part of purchasing from The Tech is you can return the product if it's still intact and has not opened. Rest assured we will deliver the official products that are PTA approved not any repack smartphone.

Order & Retunrs

How do I place an Order?

The process of placing an order is super simple, you need to visit a Product and click on Buy Now and fill the simple form.

How Can I Cancel Or Change My Order?

We will call you for order approval, in case you've changed your mind you can ask the phone representative to cancel the order. You can also cancel the order from my orders' section in your profile.

Do I need an account to place an order?

Not mandatory but it's good to have an account, if you want to get an extra discount We also allow guests to checkout by filling a simple checkout form.

How Do I Track My Order?

There is Order tracking page and you can also get the information from my order section.

How Can I Return a Product?

Once you've received a product, don't open it and fill the Return form available in the package or you get download it from here. Then ship the package to us. We will confirm the return of the package and send you money in your Bank account.
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